Patient Access Representative II

1 week ago


Vail, Colorado, United States Vail Health Full time
About the Opportunity

Vail Health is a world-class healthcare system that provides exceptional care to patients in the beautiful mountains of Colorado. As a Patient Access Representative II, you will play a critical role in ensuring that patients receive the best possible care by registering them accurately and efficiently.

Key Responsibilities
  1. Obtain and verify patient information for registration, ensuring accuracy and completeness.
  2. Register patients and perform all registration-related functions, including explaining and obtaining necessary patient consents and authorizations.
  3. Communicate effectively with patients, providers, and colleagues in person and by phone, email, or fax.
  4. Request payment of financial responsibility from patients and refer them to financial assistance programs when applicable.
  5. Maintain accurate records of authorizations and complete Medicare Secondary Payer Questionnaires as required.
  6. Support and participate in departmental data collection, analysis, and reporting efforts as required by internal and external compliance regulations.
Requirements
  • Experience in healthcare, customer service, or a related field is preferred.
  • Knowledge of community resources and medical terminology is a plus.
  • Must possess excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
Benefits

Vail Health offers a competitive salary and benefits package, including medical, dental, and vision insurance, 403(b) retirement plan, and paid time off. We also offer tuition assistance, student loan repayment, and specialty certification reimbursement.



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