Current jobs related to Patient Access Representative - Vail, Colorado - Vail Health Hospital
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Patient Access Coordinator
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Patient Access Coordinator
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Patient Access Coordinator
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Patient Access Representative
2 months ago
Vail Health Hospital is seeking a highly skilled and detail-oriented Medical Office Coordinator to join our team. As a key member of our healthcare team, you will be responsible for ensuring seamless patient registration, admissions, and associated tasks.
Key Responsibilities- Registration and Admissions: Register patients and perform all registration-related functions, including explaining and obtaining necessary patient consents and authorizations in a timely manner.
- Communication and Customer Service: Communicate effectively with patients to assist in access to care, answering telephone and other incoming communications in a timely and customer-service oriented manner.
- Documentation and Audits: Perform on-going documentation audits for medical necessity, plan of care, and other related tasks or requirements by payors, including Medicare, using a variety of computer-based systems.
- Scheduling and Reminders: Routinely schedule appointments for procedures, educating patients with pre-exam and post-exam requirements within scope. Organize, generate, and distribute patient reminders, results, and recall letters.
- File Management and Correspondence: Establish files, maintain information, and scan medical records in a timely and organized manner. Manage, direct, and respond to incoming office correspondence as deemed appropriate.
- Supply Inventory and Cost Control: Organize, monitor, and order front desk supply inventory to assure cost-effective departmental spending.
- Compliance and Regulatory Requirements: Follow the Center for Medicare & Medicaid Services (CMS) requirements for checking medical necessity, communicates relevant coverage/eligibility information to the patient. Identify patients who will need Medicare Advance Beneficiary Notices (ABNs) of non-coverage and maintain accurate records of authorizations within the EMR.
- Medicare Secondary Payer Questionnaire: Complete Medicare Secondary Payer Questionnaire for Medicare beneficiaries in accordance with Centers for Medicare & Medicaid Services (CMS) standards.
- Compliance with HIPAA, EMTLA, and Joint Commission Requirements: Ensure compliance with all applicable HIPAA, EMTLA, and Joint Commission requirements, providing required associated literature to patients.
- Customer Service and Clerical Experience: Must possess customer service and clerical experience.
- Computer Skills: Must possess, or be able to obtain within 90 days, the computer skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.
- English Language Proficiency: Must have working knowledge of the English language, including reading, writing, and speaking English.
Vail Health Hospital offers a comprehensive benefits package, including competitive wages, family benefits, comprehensive health benefits, educational programs, paid time off, retirement and supplemental insurance, and recreation benefits, wellness, and more.
