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Patient Access Coordinator
2 months ago
Vail Health is seeking a highly skilled Patient Access Representative to join our team. As a key member of our healthcare team, you will be responsible for ensuring seamless patient access to our services.
Key Responsibilities- Register patients and perform all registration-related functions, including explaining and obtaining necessary patient consents and authorizations.
- Communicate effectively with patients to assist in access to care, answering phone calls and responding to inquiries in a timely and customer-service oriented manner.
- Resolve non-clinical questions within scope of knowledge while providing excellent customer service.
- Perform ongoing documentation audits for medical necessity, plan of care, and other related tasks or requirements by payors.
- Schedule appointments, educate patients on pre-exam and post-exam requirements, and organize patient reminders, results, and recall letters.
- Establish and maintain patient files, scan medical records, and manage office correspondence.
- Monitor and order front desk supply inventory to ensure cost-effective departmental spending.
- Attend and provide feedback for departmental staff meetings.
- Ensure compliance with HIPAA, EMTLA, and Joint Commission requirements.
- Customer service and clerical experience
- Working knowledge of the English language, including reading, writing, and speaking
Vail Health offers a comprehensive benefits package, including competitive wages, family benefits, comprehensive health benefits, educational programs, paid time off, retirement and supplemental insurance, and recreation benefits.
