Medical Receptionist

2 weeks ago


West Nyack, New York, United States Optum Full time

Join Our Team at Optum

Optum, a leader in the healthcare industry, is seeking a dedicated and detail-oriented Patient Services Representative to enhance our patient experience. Our organization is committed to providing exceptional care across various locations.

Your Role:

As a Patient Services Representative, you will play a vital role in ensuring a seamless patient journey. Your responsibilities will include:

  • Welcoming and registering patients with a friendly demeanor.
  • Coordinating appointments and managing patient inquiries.
  • Processing payments and maintaining accurate financial records.
  • Collaborating with healthcare professionals to support patient care initiatives.

Key Responsibilities:

  • Maintain a professional appearance and adhere to the organization’s standards.
  • Handle sensitive patient information with confidentiality and comply with HIPAA regulations.
  • Assist in verifying insurance eligibility and updating patient records.
  • Provide patients with necessary forms and ensure their completion.
  • Manage the scheduling of appointments and referrals as needed.

Work Schedule:

This position requires flexibility, with a commitment to a structured workweek that may include weekends.

Why Choose Optum?

At Optum, we value our employees and offer a comprehensive benefits package, including:

  • Paid Time Off and holidays.
  • Health, dental, and vision insurance options.
  • 401(k) plan and employee stock purchase program.
  • Opportunities for professional development and education reimbursement.

Qualifications:

To be successful in this role, candidates should possess:

  • A high school diploma or equivalent.
  • Experience in customer service, preferably in a healthcare setting.
  • Proficiency in computer applications and electronic health records.

Join us in our mission to improve healthcare for everyone. Your contributions will make a difference in the lives of our patients.



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