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Receptionist

2 months ago

West Chester, United States DOCS Dermatology Full time
Company OverviewDermatologists of Central States (DOCS) is one of the largest and most established dermatology practices in the nation. With more than 186 providers within 80+ locations in 7 states, we have been serving patients for over 40 years. At DOCS, we strive to put the patient first with an emphasis on medical, surgical, and cosmetic dermatology. We provide easy access to high quality dermatologic care in an environment that is consistently friendly, convenient, courteous, and caring.

SummaryMedical Receptionists directly interact with patients collecting and providing information concerning the patients' medical care. Receptionists also work closely with other staff to ensure effective communication.

Job ResponsibilitiesAnswering multi-line phones

Greeting patients and vendors

Signing patients in and out, obtaining insurance information and any other necessary data

Data entry into EHR systems.

Scheduling appointments on the phone and at checkout desks

Collecting outstanding balances and copays

Providing patients with support and guidance as needed

Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.

Minimum QualificationsHigh School diploma or equivalent certificate

Prior experience with medical terminology is a plus

Ability to learn related center tasks and be of assistance to management and physicians

Self-motivated to achieve the highest patient care and customer service standards

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status