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Patient Access Representative

2 months ago


Waterbury, Connecticut, United States Trinity Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Saint Mary's Hospital, part of Trinity Health Of New England. As a Patient Access Representative, you will be responsible for pre-registration, registration, and admission functions in the Emergency Department.

Key Responsibilities
  • Register patients in the Emergency Department
  • Perform complete and accurate pre-registrations, registration, and admission functions
  • Verify insurance requirements, obtain and understand insurance benefits
  • Secure signatures and all other key information needed to complete billing and collection functions
  • Collect or arrange for co-insurance and/or other deposit payment amounts
  • Refer self-pay patients to financial counselors; answer patient questions
  • Ensure a customer-friendly environment between Saint Mary's Hospital and patients, visitors, and physicians upon initial contact
Requirements
  • Minimum high school diploma or equivalent, college preferred
  • Medical terminology skills
  • Relevant medical office, hospital/physicians billing or patient registration experience preferred
  • Bilingual (English/Spanish) preferred
What We Offer
  • 24 hours/week - Rotating Shifts but mostly Evenings - Shift and Weekend Differentials apply
  • Great Benefits and Health Insurance even for part-time - Starting Day 1
  • Career growth and advancement potential