Clinical Care Coordinator
2 weeks ago
The role encompasses a range of administrative and support functions within both primary care and specialized departments. Key duties involve overseeing patient referrals, managing patient registration (when applicable), scheduling appointments, document scanning, and delivering exceptional customer service. Responsibilities also include answering phone calls, welcoming visitors, and performing various clerical tasks. Additionally, the position entails ordering and maintaining office supplies, providing backup support services, and collecting co-payments. Coordinating appointments, including the arrangement of multiple same-day visits across different specialties, is a critical aspect of this role. Interpreter services will be arranged as necessary, along with other clinic-related responsibilities as assigned.
Why Choose Providence?
At Providence, we recognize that our caregivers are not just valued; they are essential. Join our team at Pacmed Clinics DBA Pacific Medical Centers and thrive in a culture that prioritizes patient-centered, holistic care grounded in understanding, commitment, and mutual respect. Your contributions are significant, as we believe that empowering our team is key to inspiring and retaining top talent.
Essential Qualifications:
- Minimum of 1 year in a medical or healthcare environment; or 2 years in a customer service role.
- At least 6 months of recent experience in a receptionist or front desk capacity.
- 3 months of relevant experience managing recurring appointments.
- Familiarity with medical terminology and basic medical record management.
At Providence, our mission is encapsulated in our promise: "Know me, care for me, ease my way." Working within our organization means that regardless of your position, we will support you in your career journey, enabling you to support others effectively. We offer comprehensive benefits and foster an inclusive workplace where diversity is celebrated, and every individual is valued, heard, and respected. Our team of over 120,000 caregivers serves in more than 50 hospitals and over 1,000 clinics, providing a full spectrum of health and social services across multiple states. As a comprehensive healthcare organization, we are dedicated to serving a diverse population, advancing best practices, and continuing our long-standing tradition of aiding the underserved.
Team Overview
Providence Physician Enterprise (PE) is a service line within Providence that delivers quality, compassionate, and coordinated care to patients across seven states. Our collective medical groups and affiliated practices form the third-largest group in the nation, comprising over 11,000 providers, 900 clinics, and 30,000 caregivers.
Providence is proud to be an Equal Opportunity Employer, committed to ensuring that every team member works in an environment free from discrimination and harassment based on various factors, including race, color, gender, disability, veteran status, religion, age, and more. We believe that diversity strengthens our organization, and we are dedicated to fostering an inclusive workforce that promotes equal opportunities for growth and advancement.
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