Medical Office Coordinator
1 month ago
We're seeking a highly skilled and compassionate Medical Office Coordinator to join our team at ChenMed. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and ensuring a seamless experience from check-in to check-out.
Key Responsibilities- Greets patients and checks them in/out of the medical clinic, ensuring accurate and timely processing of patient information.
- Utilizes computer equipment and programs to add new patient information, print relevant forms, and schedule appointments.
- Answers telephones, takes detailed messages, and ensures messages are directed to the appropriate individual.
- Communicates effectively with patients and clinical personnel to ensure a smooth and efficient experience.
- Verifies patient insurance and collects copays, assists with scheduling follow-up appointments, and provides visibility of HEDIS needs for scheduled patients.
- Escorts patients to exam rooms and ensures their comfort and well-being prior to leaving.
- Participates in daily and weekly huddles to provide details on patients and ensures confidentiality of patient information.
- High school diploma or equivalent education required.
- Graduation from a nationally accredited Medical Assistant program preferred.
- A minimum of 1 year of work experience in a medical clinic or similar environment required.
- BLS for Healthcare Providers preferred.
At ChenMed, we're committed to providing our employees with a supportive and inclusive work environment, comprehensive benefits, and opportunities for career growth and development. If you're passionate about delivering exceptional patient care and are looking for a challenging and rewarding role, we encourage you to apply.
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