Medical Office Coordinator

2 days ago


Columbus, Ohio, United States ChenMed Full time
Job Summary

We're seeking a highly skilled and compassionate Medical Office Coordinator to join our team at ChenMed. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and ensuring a seamless experience from check-in to check-out.

Key Responsibilities
  • Greets patients and checks them in/out of the medical clinic, ensuring accurate and timely processing of patient information.
  • Utilizes computer equipment and programs to add new patient information, print relevant forms, and schedule appointments.
  • Answers telephones, takes detailed messages, and ensures messages are directed to the appropriate individual.
  • Communicates effectively with patients and clinical personnel to ensure a smooth and efficient experience.
  • Verifies patient insurance and collects copays, assists with scheduling follow-up appointments, and provides visibility of HEDIS needs for scheduled patients.
  • Escorts patients to exam rooms and ensures their comfort and well-being prior to leaving.
  • Participates in daily and weekly huddles to provide details on patients and ensures confidentiality of patient information.
Requirements
  • High school diploma or equivalent education required.
  • Graduation from a nationally accredited Medical Assistant program preferred.
  • A minimum of 1 year of work experience in a medical clinic or similar environment required.
  • BLS for Healthcare Providers preferred.
What We Offer

At ChenMed, we're committed to providing our employees with a supportive and inclusive work environment, comprehensive benefits, and opportunities for career growth and development. If you're passionate about delivering exceptional patient care and are looking for a challenging and rewarding role, we encourage you to apply.



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