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Employee Benefits Account Management Executive

4 weeks ago


Portland, Maine, United States Jobot Full time
Job Title: Employee Benefits Account Management Executive

About the Role:

We are seeking a highly skilled Employee Benefits Account Management Executive to join our team at Jobot. As a key member of our Major Accounts Division, you will be responsible for managing key relationships with our most complex clients, providing strategic direction, and delivering exceptional customer service.

Key Responsibilities:

Provide high-level strategic direction to our most complex clients, including contribution strategy, employee engagement, benefits education, underwriting, employee retention, pharmacy benefit management, and plan design.

Act as the client-facing lead for day-to-day client needs, issue resolution, vendor partner management, and meeting scheduling.

Work within a client-specific team to serve all client needs, bringing confidence, experience, and recommendations to the team on how best to serve existing and emerging clients' needs.

Provide a high level of customer service to all clients, whether on the phone, in person, via email, or written correspondence.

Requirements:

10 years of experience, with a minimum of 5 years in a client-facing leadership role.

Demonstrated expertise in working with large, complex, strategic clients.

Ability to work in a fast-paced, collaborative team structure.

Experience in building, fostering, and advancing relationships with primary client contacts.

Flexibility to be present, on-site, and in-person at client meetings in New England.

Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) and understanding of social media platforms.

What We Offer:

A dynamic and supportive work environment.

Opportunities for professional growth and development.

A competitive salary and benefits package.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].