Commercial Lines Account Manager

1 month ago


Portland, Maine, United States United Insurance Full time
Job Title: Commercial Lines Account Manager

At United Insurance, we are seeking a highly skilled and experienced Commercial Lines Account Manager to join our team. As a key member of our sales and service team, you will be responsible for maintaining a high level of customer service to retain established accounts and to solicit new business as opportunity presents itself.

Key Responsibilities:
  • Maintain a professional connection between clients, the agency, and company underwriter.
  • Review and process mail using personnel and procedures in place for support.
  • Respond to daily telephone calls and requests for ID cards, Binder, BOR, cancellations, and reinstatements.
  • Request policy amendments.
  • Develop and implement new business and policy renewal marketing strategies.
  • Prepare new business or renewal proposals as needed.
  • Communicate quotes to customers regarding policies, costs, consequences, and obligations.
  • Keep records of client activity documenting files with details for follow-up.
  • Check monthly renewal lists, reviewing renewal policies and making changes to coverages as appropriate.
  • Process invoices to clients.
  • Collaborate with the Accounting Department regarding insureds' billing and account current.
Requirements:
  • Prior experience in a related field is preferred.
  • Ability to maintain appropriate agent licensing within 90 days of employment.
  • Ability to multitask and work in a fast-paced environment.
  • Self-motivated and able to work independently.
  • Proficient in Microsoft Office, specifically Excel, Word, and PowerPoint.
  • Excellent oral and written communication skills.
  • Excellent customer relationship skills.
  • Positive, friendly, and professional attitude.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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