Marketing Operations Specialist

2 weeks ago


Redwood City, California, United States Monterra Credit Union Full time
Position Overview
Are you equipped with exceptional organizational, interpersonal, time management, and communication abilities? Do you thrive in a collaborative environment that prioritizes outstanding service for both internal and external stakeholders? If you resonate with these values, we invite you to explore the Marketing Coordinator role at Monterra Credit Union.

About Monterra Credit Union
Located in a vibrant community, Monterra Credit Union is dedicated to fostering growth and inclusivity. We are committed to investing in our members and the community by enhancing accessibility and supporting their potential.

Diversity and Inclusion
We believe that diversity, equity, and inclusion are fundamental to our success. We appreciate the unique backgrounds and experiences that each individual contributes to our organization.

Compensation and Benefits
Monterra Credit Union values its employees and offers a competitive salary and benefits package, including:
- Starting pay of $32.00 per hour, based on experience
- Semi-annual bonuses for achieving key financial and operational objectives
- Comprehensive health insurance plans including Medical, Dental, Vision, Life, and Long-Term Disability
- 401(k) plan with generous matching contributions
- Discounts on financial products and services
- Paid time off, tuition reimbursement, and additional perks

Key Responsibilities
This role involves providing administrative and operational support to the Marketing & Community Relations Department. Key responsibilities include:
- Acting as the primary contact for marketing inquiries and requests.
- Tracking marketing requests through the designated portal, ensuring timely completion and communication with requestors.
- Performing general administrative tasks, including managing files and inventory of marketing materials.
- Coordinating schedules for company events and staff participation opportunities.
- Processing departmental correspondence and maintaining marketing display materials.
- Monitoring and reporting on budget expenditures and vendor obligations.
- Publishing and distributing marketing communications to staff.
- Updating promotional materials and coordinating messaging across various marketing channels.
- Assisting in the organization and distribution of event materials.
- Conducting visits to branch locations to deploy marketing materials and ensure consistency.
- Maintaining the online marketing file structure and overseeing intranet content.
- Providing daily support to team members and performing additional duties as assigned.

Physical Requirements
The role may require physical activities such as sitting, standing, reaching, and occasional lifting of up to 10 pounds. Reasonable accommodations will be made for individuals with disabilities to perform essential functions.

Monterra Credit Union is an equal-opportunity employer, and we welcome applicants from diverse backgrounds. Qualified candidates will be considered for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, disability, or protected veteran status.

Qualifications
- Strong organizational, interpersonal, time management, and communication skills (both verbal and written).
- Proficiency in Microsoft Office Suite, particularly Word, Excel, and PowerPoint.
- Ability to manage multiple projects effectively while meeting deadlines.
- Capability to interact with personnel at all levels within the organization.

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