Marketing Operations Specialist

2 weeks ago


Redwood City, California, United States Monterra Credit Union Full time
Position Overview
Are you equipped with exceptional organizational, interpersonal, time management, and communication abilities? Do you have a passion for providing exemplary service to both internal and external stakeholders? If you thrive in a collaborative environment that values teamwork and innovation, this role may be the perfect fit for you.

About Us
Monterra Credit Union is a community-focused financial institution dedicated to fostering growth and success within our community. We prioritize diversity, equity, and inclusion, recognizing the unique contributions of every individual.

Compensation and Benefits
We value our employees and offer a competitive salary and benefits package, including:
• Starting pay of $32.00 per hour, based on experience
• Semi-annual bonuses tied to key performance metrics
• Comprehensive medical, dental, vision, life, and long-term disability insurance
• 401(k) plan with generous matching contributions
• Discounts on various financial products and services
• Paid time off, tuition reimbursement, and additional perks

Key Responsibilities
• Serve as the primary contact for marketing inquiries and requests.
• Monitor and manage marketing requests through the designated portal, ensuring timely completion and communication with stakeholders.
• Conduct administrative tasks, including:
- Maintaining marketing materials and inventory
- Coordinating schedules for events and staff participation
- Processing departmental correspondence
• Manage the budget for marketing expenses and oversee invoice payments.
• Create and distribute marketing communications to staff.
• Update and produce promotional materials, including flyers and posters.
• Coordinate content distribution across various marketing channels.
• Assist in organizing and fulfilling event-related materials.
• Ensure the online marketing file structure is organized and accessible.
• Provide daily support to team members and perform additional duties as required.

Physical Requirements
The role may require physical activities such as sitting, standing, reaching, and occasional lifting of up to 10 pounds. Reasonable accommodations will be made for individuals with disabilities to perform essential functions.

Monterra Credit Union is an equal-opportunity employer, committed to fostering a diverse and inclusive workplace. Qualified candidates will be considered without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, disability, or veteran status.

Qualifications
• Strong organizational, interpersonal, time management, and communication skills (both verbal and written).
• Proficiency in Microsoft Office Suite, particularly Word, Excel, and PowerPoint.
• Ability to manage multiple projects while meeting deadlines.
• Capability to interact effectively with personnel at all levels within the organization.

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