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Marketing Operations Specialist

2 months ago


Redwood City, California, United States Monterra Credit Union Full time
Position Overview
Are you skilled in organization, communication, and time management? Do you thrive in a collaborative environment focused on exceptional service? If so, consider the opportunity at Monterra Credit Union for the role of Marketing Coordinator.

About Us
Monterra Credit Union is a community-focused financial institution located in the Bay Area, dedicated to enhancing the lives of our members and the community through our services. We prioritize diversity, equity, and inclusion, recognizing the unique contributions of every individual.

Compensation and Benefits
We value our employees and offer a competitive salary and benefits package, including:
• Starting pay of $32.00 per hour, based on experience
• Semi-annual bonuses for achieving financial and operational objectives
• Comprehensive medical, dental, vision, life, and long-term disability insurance
• 401(k) plan with generous matching contributions
• Discounts on financial products and services
• Paid time off and tuition reimbursement

Key Responsibilities
This role is integral to the Marketing & Community Relations Department, providing essential administrative and operational support. Responsibilities include:
1. Acting as the primary contact for marketing inquiries and requests.
2. Tracking marketing requests through the MarketingRequest portal, ensuring timely completion and communication with stakeholders.
3. Performing general administrative tasks, such as maintaining files and inventory, coordinating schedules, and processing departmental mail.
4. Managing marketing display materials and promotional items.
5. Monitoring and reporting on budget expenses and vendor obligations.
6. Publishing and distributing internal marketing communications.
7. Creating and updating promotional materials across various channels.
8. Assisting in event production and material fulfillment.
9. Maintaining the online marketing file structure and overseeing intranet content.
10. Providing daily support to team members and performing additional duties as assigned.

Physical Requirements
The role may require the following physical activities:
• Frequent sitting, standing, reaching, and walking
• Occasional lifting of up to 10 pounds
• Potential overtime work

Monterra Credit Union is an equal-opportunity employer, and we welcome applications from all qualified individuals. We are committed to creating a diverse environment and are proud to be an inclusive workplace.