HVAC Product Consultant

2 weeks ago

Charlotte, North Carolina, United States Ferguson Enterprises Full time

Job Overview:

Ferguson Enterprises has been a trusted provider of quality supplies across various sectors since its inception. Our mission is to enhance infrastructure, homes, and businesses, simplifying complex projects for our clients while ensuring sustainability. With a commitment to problem-solving and adaptability, we strive to serve our customers, communities, and each other effectively. Our extensive range of industries includes Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, and more, supported by a dedicated workforce of approximately 36,000 associates across numerous locations.

We are currently looking for a knowledgeable HVAC Product Consultant to join our team. In this role, you will leverage your technical expertise to assist our external sales and field teams with Unitary/Ductless products. If you possess experience in this area, excellent communication skills, and a passion for problem-solving, this position offers a valuable opportunity for professional growth within a leading organization.

Key Responsibilities:

  • Serve as the primary expert for Unitary/Ductless products, offering consultative recommendations for product selection.
  • Build and maintain strong consultative relationships with both new and existing clients, providing product insights, conducting site visits, and collaborating with partners at all levels.
  • Develop and nurture relationships with outside sales teams, field technicians, and customers, ensuring their ongoing satisfaction with our offerings.
  • Deliver technical product knowledge and training to both customers and internal team members.
  • Assist in preparing project quotes, ensuring updates for product changes and pricing adjustments are accurately reflected.
  • Foster and maintain strong vendor relationships.
  • Oversee project lifecycles, ensuring all changes are communicated effectively.
  • Maintain accurate records of customer quotes, correspondence, vendor pricing, and project status.
  • Align inventory management with job performance expectations.
  • Coordinate timely product deliveries to job sites.
  • Collaborate with branch personnel to ensure exceptional customer service from order through delivery and beyond.
  • Continuously enhance product knowledge to uphold a professional image in the field.

Qualifications:

  • Minimum of 3 years of experience in construction-related sales, project management, or technical roles.
  • Familiarity with Unitary/Ductless products is essential.
  • Experience with estimating software such as BidTracer or PlanSwift is advantageous.
  • Ability to read and interpret blueprints, specifications, or drawings is preferred.
  • Proficient in computer applications, particularly Microsoft Office Suite.
  • Intermediate Excel skills, including the use of pivot tables, are a plus.
  • Strong interpersonal skills with the ability to collaborate across various organizational levels.
  • Flexible and adaptable, with excellent multitasking and prioritization abilities.
  • Proven time management and organizational skills with a keen attention to detail.

At Ferguson, we prioritize the well-being of our associates alongside their professional contributions. Our comprehensive benefits package supports the mental, physical, and financial health of our team members, including health, dental, and vision coverage, paid time off, life insurance, and a 401(k) plan with company matching. We also offer additional benefits tailored to meet diverse needs, such as mental health support, family-building benefits, and community involvement opportunities.

Compensation:

Salary range is competitive and reflective of the role's responsibilities.

This position is eligible for bonus or incentive plans.

Ferguson Enterprises is an equal opportunity employer and adheres to all applicable laws regarding employment practices.

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