Community Care Coordinator

2 weeks ago

Goshen, United States Mental Health Association Full time

Position Title: Community Care Coordinator

Available Positions: Multiple openings

Reports To: Program Supervisor for Care Coordination

Job Purpose:

The Community Care Coordinator is responsible for managing care for individuals enrolled in the Care Coordination Program, focusing on those with HIV and/or mental health challenges.

In this role, you will actively foster an environment that aligns with the organization's Cultural Equity Policy and community engagement initiatives.

Key Responsibilities:

• Participate in bi-weekly team meetings for Care Coordination.

• Attend relevant training sessions and meetings pertaining to Care Coordination.

• Provide care coordination services as per the established model.

• Conduct New York State Community Mental Health assessments and follow-up evaluations.

• Process monthly billing for your assigned caseload.

• Collect and submit monthly performance data.

• Maintain electronic client records using designated software systems.

• Ensure client files are managed in accordance with program guidelines.

• Build and sustain relationships with community agencies and service providers.

• Represent the organization at various meetings as required.

Additional Responsibilities:

• Assist with answering the main office phone as needed to support team efforts.

• Engage in organizational committees as necessary.

The responsibilities outlined above are intended to provide a general overview of the essential functions of the position. Additional tasks may be assigned as needed, and management reserves the right to modify duties at any time.

Qualifications:

Education:

• A Bachelor's Degree in fields such as child and family studies, community mental health, counseling, education, nursing, occupational therapy, physical therapy, psychology, recreation therapy, rehabilitation, social work, sociology, or speech and hearing.

• Alternatively, a Bachelor's degree in any discipline with five years of direct experience working with individuals with behavioral health conditions.

• A Credentialed Alcoholism and Substance Abuse Counselor (CASAC) is also acceptable.

Experience:

• A minimum of two years of relevant experience (a Master's degree in a related field may substitute for one year of experience).

• Experience in providing direct services to individuals with mental health or developmental disabilities, or in connecting them to essential community services.

• Bilingual proficiency in Spanish and English is preferred.

• Strong written and verbal communication skills are essential.

• Familiarity with Health Homes is highly desirable.

• Knowledge of Medicaid processes is preferred.

• Experience with Electronic Health Record systems is required.

• Proficiency in Microsoft Excel and Word is preferred.

• Ability to work independently with minimal supervision.

• Must be organized, self-driven, and capable of managing multiple tasks simultaneously.

• Ability to exercise sound judgment in crisis situations while adhering to confidentiality regulations.

• A valid Driver's License and a driving record that meets agency insurance standards are required.

Employment Terms and Benefits:

• This is a non-exempt position.

• Full-time commitment of forty (40) hours per week.

The Mental Health Association is a private, not-for-profit organization dedicated to enhancing the mental health and emotional well-being of community residents. Our staff, volunteers, and consultants provide essential mental health services to the community.

Why Join Us?

• Competitive salary structure.

• Paid lunch hour for full-time employees.

• Four Wellness Days annually for full-time staff.

• Fourteen paid holidays, including one floating holiday.

• 403(b) retirement plan with discretionary matching.

• Comprehensive employee benefits including healthcare, vision, dental, life insurance, and more.

• Opportunities for professional development and career advancement.

• Diverse job opportunities, particularly for licensed clinicians and bilingual staff.

• Some positions may qualify for healthcare worker bonus funds.

Working with our program participants allows you to provide transformative support. Our team is trained to offer compassion, inspire hope, and equip individuals with the skills needed to navigate challenges. If you are looking for a fulfilling career, the Mental Health Association is the right place for you.

Compensation: Competitive hourly wage

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