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Office Coordinator

2 months ago

Goshen, Indiana, United States Sun Communities, Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Coordinator to join our team at Sun Communities, Inc. As an Office Coordinator, you will be responsible for providing administrative support to our community, ensuring seamless day-to-day operations, and delivering exceptional customer service to our residents.

Key Responsibilities
  • Administrative Support: Provide administrative assistance to the community manager, including preparing and distributing resident communications, processing rent and fees, and maintaining accurate records.
  • Customer Service: Greet and establish rapport with guests, residents, and prospective residents, responding to their inquiries and resolving issues in a timely and professional manner.
  • Community Events: Assist with planning and coordinating community events, activities, and promotions to enhance resident engagement and satisfaction.
  • Financial Management: Process invoices, statements, and payments, ensuring accurate and timely financial transactions.
  • Supply Management: Ensure office supplies are adequately stocked and prepare supply orders as needed.
  • Move-Ins and Move-Outs: Process resident move-ins and move-outs, ensuring a smooth transition and accurate documentation.
  • Marketing Support: Assist with the preparation of marketing materials, including brochures and flyers, to promote community events and activities.
  • Team Collaboration: Work closely with the community manager and other team members to achieve community goals and objectives.
Requirements
  • Education: High School Diploma or GED
  • Experience: 2 years of administrative experience, 6 months of previous experience using Yardi, and 6 months of property management office experience
  • Skills: Excellent written and verbal communication skills, strong customer service skills, excellent problem-solving skills, and intermediate computer proficiency
Benefits
  • 401(k) Plan: Employer matching contribution
  • Employee Assistance Program
  • Identity Theft Insurance
  • Team Member Perks & Discounts program with hundreds of discounts on travel, merchandise, mobile phone service, and more
  • Site Rent Discounts for team members who live in our communities
  • Paid Sick Leave
  • Paid Holidays, bereavement time, and pay for jury duty