Bilingual Credit Card Representative
5 days ago
We are seeking a highly skilled and bilingual Customer Service Representative to join our team at Randstad. As a key member of our Consumer Lending department, you will be responsible for providing exceptional customer service to our clients while working to resolve their complaints and inquiries.
Key Responsibilities- Provide quality customer experience while working to resolve customer complaints and inquiries
- Review customer credit card profiles, payments, and accounts to assist with balance understanding
- Handle inbound calls, responding to customer inquiries and resolving issues in a timely and professional manner
- Transfer escalated calls to another department as needed
- 1 year of experience in a customer-facing role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet productivity standards
- Fluency in Spanish, with 5 years of experience required
- A comprehensive benefits package, including health insurance and a 401K contribution
- A competitive salary range of $19.5 - $20 per hour
- The opportunity to work with a dynamic team and contribute to the success of our company
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.
We are an equal opportunity employer and welcome people of all abilities. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us.
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Bilingual Credit Card Representative
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San Antonio, Texas, United States Randstad Full timeJob SummaryWe are seeking a highly skilled Bilingual Credit Card Specialist to join our team at Randstad. As a key member of our Consumer Lending department, you will be responsible for providing exceptional customer service to our clients while working to resolve their complaints and inquiries.Key ResponsibilitiesReview customer credit card profiles,...
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