Financial Services Representative

2 weeks ago


San Antonio, Texas, United States Nizari Progressive Federal Credit Union Full time

Position: Universal Banker

Type: Full-Time

Department: Member Services

Overview: Nizari Progressive Federal Credit Union is looking for a dedicated and skilled Universal Banker to join our team. This role is pivotal in fostering strong relationships with our members and assisting them in reaching their financial aspirations.

Role Responsibilities:

  • Maintain and enhance member relationships by identifying their financial needs and providing tailored solutions.
  • Facilitate the opening of new accounts, processing loan applications, and assisting with investment inquiries.
  • Deliver exceptional member service while achieving sales objectives and promoting our financial products and services.
  • Collaborate effectively with team members to ensure compliance with credit union policies and procedures.
  • Support teller operations and provide coverage across branches as needed.

Key Duties:

  • Ensure all services comply with established policies and legal standards.
  • Document member interactions and service requests accurately.
  • Proactively identify opportunities to enhance members' financial well-being.
  • Meet monthly targets for new accounts and loan production as set by management.
  • Process transactions accurately, including deposits and withdrawals, while maintaining balanced operations.
  • Conduct thorough checks on cash and checks to prevent fraud.
  • Cross-sell financial products and services to meet member needs.
  • Represent Nizari at community events and trade shows.

Qualifications:

  • Knowledge: Familiarity with consumer financial products and services.
  • Experience: Previous experience in a full-service financial institution is preferred.
  • Skills: Strong organizational skills, attention to detail, and proficiency in relevant computer applications.
  • Ability to work collaboratively in a team environment.
  • Bilingual in English and Urdu/Hindi is a plus.

Compensation and Benefits:

  • Competitive salary with comprehensive benefits.
  • Paid Time Off (PTO)
  • 401K retirement plan
  • Tuition reimbursement
  • Medical and dental insurance
  • Employee loan discounts
  • Bonus opportunities

About Us: Nizari Progressive Federal Credit Union is a member-owned financial institution dedicated to serving our community with integrity and excellence.



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