Eligibility Specialist II

3 days ago


Miami FL USA, United States My Florida Corp Defunct Full time
Job Summary

This is a professional position primarily responsible for providing back-up to the unit supervisor on a day-to-day basis. The successful candidate will be responsible for reviewing cases during the various processes in the service delivery model, performing case reviews, and providing feedback to strengthen accuracy rates. They will also assist the supervisor in performance mentoring and technical assistance, provide in-unit training for development or for those employees where problems have been identified, and perform case reviews as assigned. Additionally, they will assist the supervisor in handling client complaints and act as a supervisory back-up in the supervisor's absence.

Key Responsibilities
  • Review cases during the various processes in the service delivery model
  • Perform case reviews and provide feedback to strengthen accuracy rates
  • Assist the supervisor in performance mentoring and technical assistance
  • Provide in-unit training for development or for those employees where problems have been identified
  • Perform case reviews as assigned
  • Assist the supervisor in handling client complaints
  • Act as a supervisory back-up in the supervisor's absence
Requirements
  • Be a current ESS employee in a position of ESS I or above
  • Have at least 18 months of experience in determining eligibility for public assistance programs (ESS Programs) including Temporary Cash Assistance, Food Assistance, Medicaid, and Refugee Assistance
Preferred Qualifications
  • Experience in a generic Eligibility Processing Unit
Work Environment

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.

Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.

Veterans' Preference documentation requirements are available by clicking here ). All documentation is due by the close of the vacancy announcement.



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