Eligibility Specialist

2 weeks ago


Miami Gardens, Florida, United States State of Florida Full time
About the Role

We are seeking a highly skilled Eligibility Specialist to join our team at the Department of Children and Families. As an Eligibility Specialist, you will play a critical role in determining the eligibility of applicants and recipients for public assistance programs.

Key Responsibilities
  • Process data from electronic sources and enter information into a computer-based eligibility system under state and federal requirements.
  • Interview applicants to obtain and verify information needed to determine eligibility for Food Assistance, Medicaid, and Cash Assistance.
  • Learn and apply numerous state and federal program regulations through intensive training and ongoing professional development.
  • Instruct clients in completion of various forms and review applications for completeness and accuracy.
  • Determine program eligibility using a computer-based eligibility system and research information provided by applicants.
  • Report cases where identity theft or fraud is suspected and advise clients of deadlines and necessary actions.
  • Manage electronic caseloads, ensuring accuracy levels are maintained and cases are processed within specified time frames.
  • Compute and authorize public assistance benefits based on financial and family status.
Requirements
  • Ability to work in a fast-paced environment with multiple deadlines.
  • Strong communication and interpersonal skills.
  • Ability to learn and apply complex regulations and procedures.
  • Proficiency in computer-based eligibility systems.
  • Ability to work independently and as part of a team.
What We Offer

As a member of our team, you will have the opportunity to make a meaningful difference in the lives of our clients. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about making a difference, we encourage you to apply for this exciting opportunity.



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