Guest Services Representative

1 week ago


Midway, Utah, United States Zermatt Resort Full time


Are you a personable individual who thrives in a customer-focused environment? If so, we invite you to consider joining our team at Zermatt Resort as a Front Desk Agent.
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As a Front Desk Agent, your primary responsibilities will include assisting guests with various inquiries, managing the check-in and check-out processes, and providing information about the resort's amenities. You will also be responsible for answering phone calls, addressing guest concerns, and handling billing inquiries.


We are looking for both full-time and part-time
Front Desk Agents who enjoy engaging with guests in a dynamic setting. Morning and evening shifts are available. While prior experience is advantageous, it is not mandatory.

Candidates must be capable of standing for extended periods and possess strong verbal and written communication skills, along with effective problem-solving abilities.

Familiarity with computer systems is preferred. A flexible schedule is essential, as the role may require working evenings, weekends, and holidays.

We offer competitive compensation and a comprehensive benefits package.

This position includes eligibility for a $500 sign-on bonus after a specified period of continuous employment, disbursed in two payments.

*Zermatt Resort is an Equal Opportunity Employer.*

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