Customer Service Representative

2 weeks ago


Bettendorf, Iowa, United States Quad City Bank & Trust Full time
Position Overview

Quad City Bank & Trust is seeking a dedicated **Teller** to enhance our Retail division. This role is pivotal in fostering, nurturing, and expanding relationships with our clientele while delivering outstanding customer service.

The Teller will be responsible for executing transactions accurately and efficiently, adhering to established protocols and guidelines. **Maintaining the Bank's positive reputation** is essential by ensuring the highest standards of customer service are met in a professional and responsible manner.

**Qualifications:** Ideal candidates should possess a high school diploma or equivalent. Previous experience in cash handling is preferred, along with exceptional communication abilities and a commitment to providing excellent customer service.

**Key Skills:** Candidates must demonstrate the capacity to collaborate effectively with colleagues and supervisors to sustain a friendly, team-oriented atmosphere. Adaptability to changes in policies, procedures, operational methods, and customer traffic is crucial.

Basic computer proficiency is required, with familiarity in Microsoft Office Suite being advantageous. This position entails prolonged periods of standing and the ability to lift up to 50 lbs.

Quad City Bank & Trust is a community-focused organization that values its employees and the communities it serves. Our mission is to deliver exceptional customer service and help realize financial aspirations. We pride ourselves on being a family-oriented establishment that emphasizes work-life balance and offers growth opportunities for our staff.

**Note:** Pre-employment credit checks, background screenings, and drug testing are mandatory.



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