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Business Development Director

2 months ago

West Chester, Pennsylvania, United States Onix Group Full time
Job Overview

Onix Group is seeking a seasoned Restaurant Operations Manager to lead our new West Chester Seafood Kitchen location. As a key member of our management team, you will be responsible for overseeing restaurant operations, management team, and staff, while maintaining a positive and productive work environment.

Key Responsibilities:

  • Maintain high standards of customer service, ensuring a positive guest experience and consistent quality of food and beverages.
  • Anticipate and address operational issues, implementing corrective actions to maintain efficiency and productivity.
  • Train, coach, and develop team members to maximize retention and performance, collaborating with management to select and hire top talent.
  • Drive sales growth by implementing effective marketing strategies and promotions.
  • Manage food, labor, and material costs, as well as other controllable expenses, to optimize profitability.
  • Ensure compliance with company policies, procedures, and regulatory requirements, including food safety and sanitation standards.
  • Monitor and maintain a safe working environment for all team members.

Requirements:

  • Bachelor's degree in Hospitality, Business Administration, or a related field, or equivalent experience in the restaurant industry.
  • Proven management and supervisory experience, with a track record of success in driving business growth and improving operational efficiency.
  • Ability to work effectively in a fast-paced environment, with a strong focus on customer satisfaction and team development.
  • Excellent communication, interpersonal, and problem-solving skills, with a high level of confidence and decision-making ability.
  • Proficiency in basic computer programs, including POS systems and internet applications.