Network Infrastructure Specialist

2 days ago

Baltimore, Maryland, United States InsideHigherEd Full time
Job Title: Network Engineer

We are seeking a highly skilled Network Engineer to join our team at Baltimore City Community College. As a Network Engineer, you will be responsible for the maintenance, availability, and security of our network infrastructure and voice services.

Job Summary:

The successful candidate will have a strong background in network infrastructure, security, and voice services. They will be responsible for designing, implementing, and maintaining our network infrastructure, including LAN/WAN, routing, switching, and security protocols. The ideal candidate will have experience working in a large, complex multi-campus environment and will be able to collaborate with internal and external customers and service providers.

Responsibilities:
  • Implement and maintain the College's data and voice network
  • Design and implement network security controls, including firewall rules, access control lists, and intrusion prevention tools
  • Configure and support DHCP, DNS, routing protocols, and directory services
  • Assign configuration of authentication and authorization of directory services
  • Support network access for all devices, including servers, endpoints, phones, and peripherals
  • Lead/participate in regular off-hours maintenance windows and incident resolution
  • Work with multiple stakeholders to restore service rapidly during an incident
  • Install, integrate, operate, and maintain network hardware and software
  • Test, certify, troubleshoot, and resolve network issues, including physical layer
  • Ensure network connectivity throughout the College's LAN/WAN infrastructure is on par with technical considerations
  • Monitor networks to ensure security, performance, and availability
  • Coordinate with vendors, service providers, and internal teams to provide stable operation of network and security technology
  • Review firewall logs daily to detect and remediate against network threats
  • Participate in leading and defining best-of-class security practices for BCCC enterprise networks
  • Implement and maintain the enterprise-grade network infrastructure to support faculty, staff, students, and community
  • Participate in creating/updating documentation of build, backup, and recovery procedures
  • Ensure the confidentiality, integrity, and availability of data residing on or transmitted to/from/through the enterprise networks
  • Respond to mandatory state IT audits and inquiries
  • Maintain an inventory of network devices and licenses required to support day-to-day network operations
  • Coordinate service provider activity
  • Develop and maintain documentation of configurations, processes, procedures, and guidelines in support of BCCC's network policies and standards
  • Recommend and provide specifications for purchase of IT solutions and services
  • Provide technical leadership for project-based assignments
  • Assist in designing, implementing, and testing an effective Disaster Recovery solution for critical BCCC IT infrastructure
Requirements:
  • Associates Degree required
  • Bachelor's Degree preferred
  • JNCIA-JUNOS or JNCIP-ENT preferred
  • Security+ or other security-related certifications preferred
  • MCSA/MCSE preferred
  • 5+ years of hands-on, progressive experience with deploying and managing network switching and routing configuration and equipment
  • VoIP configuration, administration, and troubleshooting of network-attached devices
  • Working in an IT operations group
  • Network LAN/WAN related technologies - network routing, switching, packet analysis
  • Enterprise network infrastructure security best practices and procedures
  • Supporting Tier 1/Tier 2 technicians
  • Juniper and Aruba experience preferred
  • Microsoft Teams VoIP experience preferred
  • ITIL knowledge preferred
  • Strong background in network security related technologies
  • Proven hands-on experience with IP networking and network security including DMZ, QoS, encryption, IPsec, VPNs, proxy services, and DNS

Baltimore City Community College is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

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