Lead Financial Associate

2 weeks ago


Auburn, Alabama, United States River Bank & Trust Full time
Job Overview

River Bank & Trust is seeking a highly skilled and experienced Lead Financial Associate to join our team. As a key member of our banking operations, you will be responsible for supervising and training a team of Financial Associates, ensuring the smooth operation of our banking services, and upholding the high standards of customer service that our bank is known for.

Key Responsibilities
  • Supervise and train a team of Financial Associates to ensure they have the skills and knowledge needed to provide exceptional customer service and banking services.
  • Ensure the accurate and efficient processing of financial transactions, including deposits, withdrawals, and loan payments.
  • Maintain accurate records and reports, including cash handling, vault balances, and customer account information.
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Collaborate with other banking teams to ensure seamless communication and coordination of banking services.
  • Stay up-to-date with banking regulations and policies, ensuring compliance with all relevant laws and regulations.
Requirements
  • 2+ years of experience in banking operations, with a focus on supervisory or leadership roles.
  • Proven track record of providing exceptional customer service and banking services.
  • Strong communication and interpersonal skills, with the ability to work effectively with a diverse range of customers and colleagues.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
  • Knowledge of banking regulations and policies, with the ability to stay up-to-date with changes and updates.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to work with a highly skilled and experienced team.

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