Financial Service Associate

3 days ago


Auburn, Alabama, United States Five County Credit Union Full time
About the Role

We are seeking a highly motivated and detail-oriented Financial Service Associate to join our team at Five County Credit Union. As a key member of our operations team, you will be responsible for providing exceptional service to our members, ensuring accurate and efficient processing of financial transactions, and contributing to the growth and success of our organization.

Key Responsibilities
  • Assist members with various account requests, resolutions, and inquiries, including adding or removing owners, account changes, and service set-ups.
  • Process account applications in accordance with credit union policies, including performing required and regulatory verifications.
  • Open and explain features of tax-advantaged accounts, such as IRAs and HSAs, and demonstrate knowledge of introductory loan functions.
  • Maintain knowledge of the payroll process for direct deposit and payroll deductions, and ensure confidentiality and preservation of member records and company assets.
  • Represent the credit union in a positive and professional manner to members, other credit unions, industry affiliates, the community, and all media channels.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Basic math and computer skills necessary.
  • Reliable transportation and attendance are a must.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Excellent communication and interpersonal skills.
What We Offer

Five County Credit Union offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are an equal opportunity employer and are committed to the health and well-being of our staff and members.



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