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Customer Service Representative

2 months ago

Green Valley, Arizona, United States Planet Fitness Full time
About the Role:

We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Planet Fitness. As the overnight representative, you will play a key role in providing exceptional customer service to our members and ensuring the gym is clean and safe for everyone.

Responsibilities:
  • Greet and check-in members as they enter the gym
  • Assist with new member sign-ups and provide facility tours
  • Maintain a clean and organized facility
  • Respond to member inquiries and resolve issues in a timely manner
  • Ensure the safety and security of the gym during the overnight hours
Requirements:
  • Previous customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work overnight hours
  • Basic computer skills
  • Passion for fitness and helping others achieve their goals
About Us:

Planet Fitness is a leading fitness franchise committed to providing a welcoming and non-intimidating environment for people of all fitness levels. Our team is dedicated to helping our members reach their goals and create a positive gym experience.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.