Customer Service Representative

5 days ago


Green Valley, Arizona, United States Planet Fitness Full time
About the Role:

We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Planet Fitness - PFNoCritics in Green Valley, AZ. As the overnight representative, you will play a key role in providing exceptional customer service to our members and ensuring the gym is clean and safe for everyone.

Responsibilities:
  • Greet and check-in members as they enter the gym
  • Assist with new member sign-ups and give tours of the facility
  • Maintain a clean and organized facility
  • Answer phone calls and respond to member inquiries
  • Ensure the safety and security of the gym during the overnight hours
Requirements:
  • Previous customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work overnight hours
  • Basic computer skills
  • Passion for fitness and helping others achieve their goals
About Us:

Planet Fitness - PFNoCritics is a leading fitness franchise with a commitment to providing a welcoming and non-intimidating environment for people of all fitness levels. Our team is dedicated to helping our members reach their goals and create a positive gym experience.

We are an equal opportunity employer and all qualified candidates will receive consideration for the position without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At Planet Fitness, we're passionate about enhancing people's lives with an affordable, high-quality fitness experience. We're seeking top talent to join our team in cultivating the Judgement Free Zone and shaping the future of our brand.



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