Customer Service Representative

4 days ago


Green Valley, Arizona, United States Planet Fitness Full time
{"title": "Member Services Representative", "subtitle": "Join our team and provide exceptional customer service to Planet Fitness members and guests.", "description": "

We are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a key member of our front desk team, you will be responsible for creating a positive member experience by providing a superior level of customer service to our members, prospective members, and guests.

Key Responsibilities:

  • Greet members, prospective members, and guests, providing exceptional customer service.
  • Handle all front desk related activities, including answering phones, checking members into the system, and facilitating needed updates to member accounts.
  • Respond to member questions and concerns in a timely and professional manner.
  • Assist in maintaining the neatness and cleanliness of the club.

Requirements:

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability is a must.

Planet Fitness is a dynamic and growing company that is revolutionizing the fitness industry. We are committed to providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. If you are a motivated and customer-focused individual who is passionate about fitness and health, we encourage you to apply for this exciting opportunity.", "company": "Planet Fitness", "location": "Summitview Yakima, Wa"}



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