Customer Service Ambassador

4 weeks ago


Green Valley, Arizona, United States Planet Fitness Full time
About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative at Planet Fitness - PFNoCritics in Green Valley, AZ. As the overnight representative, you will play a key role in providing exceptional customer service to our members and ensuring the gym is clean and safe for everyone.

Responsibilities:
  • Greet and check-in members as they enter the gym
  • Assist with new member sign-ups and give tours of the facility
  • Maintain a clean and organized facility
  • Answer phone calls and respond to member inquiries
  • Ensure the safety and security of the gym during the overnight hours
Requirements:
  • Previous customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work overnight hours
  • Basic computer skills
  • Passion for fitness and helping others achieve their goals

About Us:

Planet Fitness - PFNoCritics is a leading fitness franchise with a commitment to providing a welcoming and non-intimidating environment for people of all fitness levels. Our team is dedicated to helping our members reach their goals and create a positive gym experience.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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