Sales and Customer Support Associate

2 weeks ago


Evansville, Indiana, United States The Home Depot Full time
Position Overview:
Customer Service/Sales associates deliver prompt and courteous service by proactively engaging with customers to identify their needs and offer assistance.

These associates gain knowledge about products through our resources and provide valuable information to customers to facilitate the sale of comprehensive projects.

Individuals in this role will acquire skills to greet, assess, recommend, and finalize sales with every customer in their section, while also being equipped to manage basics in related areas.

Customer Service/Sales associates are responsible for maintaining the availability and organization of their designated sections, ensuring that they are tidy, accessible, and secure.

Each associate plays a crucial role in fostering a safe working and shopping atmosphere by adhering to all safety regulations and standards, completing required safety training, promptly addressing hazards or unsafe conditions, and reporting issues to the Manager on Duty, while working in a manner that does not jeopardize their safety or that of others.

These associates collaborate effectively with their Department Supervisor and fellow team members within their department, as well as across other departments.

Specific store departments may encompass Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, and Tool Rental.

The Customer Service/Sales roles may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.



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