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Sales Support Specialist

2 months ago

Evansville, Indiana, United States American Telephone and Telegraph Company Full time

Join Our Team as a Sales Support Specialist

As a vital member of our customer service team, you will play a crucial role in enhancing customer satisfaction and loyalty.

Key Responsibilities:

  • Utilize your customer service expertise to assist clients with inquiries related to billing, technical support, and general service-related questions.
  • Employ various tools and systems to effectively resolve customer issues and provide accurate information.
  • Engage with customers empathetically, ensuring their concerns are addressed promptly and professionally.
  • Identify opportunities for upselling and cross-selling our products and services, contributing to overall sales goals.

What We Offer:

We provide a comprehensive benefits package that includes:

  • Medical, dental, and vision insurance options for you and your family.
  • 401(k) plan with company match to help you save for the future.
  • Tuition reimbursement to support your educational goals.
  • Paid time off to ensure a healthy work-life balance.
  • Employee discounts on various services.

Qualifications:

  • A high school diploma or GED is required.
  • At least one year of experience in customer service or sales is preferred.
  • Proficiency in using Windows-based computers and software.
  • Excellent communication skills, both verbal and written.

Join us in delivering exceptional service and support to our valued customers. Your contributions will help shape the future of our company and enhance the customer experience.