Retail Sales Associate and Key Holder

2 weeks ago


Evansville, Indiana, United States Shopeastlandmall Full time

Join Our Team as a Part-Time Sales Associate/Key Holder

We are on the lookout for passionate music and pop culture enthusiasts to deliver an exceptional shopping experience for our customers. As a Key Holder at Shopeastlandmall, you will play a vital role in our success by assisting the store leadership team in providing outstanding customer service and ensuring that fellow fans can access the merchandise they adore.

Key Responsibilities:

  1. Deliver an extraordinary shopping experience that encourages customer loyalty. Your expertise in product knowledge and customer service will impress our clientele.
  2. Step up to provide leadership support and manage store operations in the absence of your Store Manager.
  3. Understand and contribute to the store's sales objectives, helping to enhance key performance indicators such as Units Per Transaction (UPT) and Average Dollar Transaction (ADT).
  4. Maintain visual standards across your designated sales floor zone and assist in store opening and closing procedures.
  5. Process sales transactions efficiently at the register, utilizing your product knowledge to drive additional sales. Ensure accurate register closure and report any discrepancies to your Store Manager.
  6. Communicate trends in fashion and music to management and collaborate with HQ partners to enhance our offerings.
  7. Assist in maintaining an organized stockroom and a tidy store environment.
  8. Support the training and onboarding of new Sales Associates to help them integrate smoothly into the team.
  9. Perform additional tasks as assigned by your Store Leader.

Qualifications:

  • Prior experience in a retail setting is preferred. If you have a passion for music and pop culture, this is the perfect opportunity for you.
  • Exceptional customer service and sales skills are essential.
  • A High School Diploma or GED equivalent is required.
  • Strong collaboration and communication abilities, along with effective leadership skills.
  • Ability to stand and walk for extended periods, reach for merchandise using ladders or step stools, and lift boxes weighing up to 50 pounds.

Flexible scheduling is a must

We look forward to welcoming you to our team



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