Retail Sales Associate and Key Holder
2 weeks ago
Join Our Team as a Part-Time Sales Associate/Key Holder
We are on the lookout for passionate music and pop culture enthusiasts to deliver an exceptional shopping experience for our customers. As a Key Holder at Shopeastlandmall, you will play a vital role in our success by assisting the store leadership team in providing outstanding customer service and ensuring that fellow fans can access the merchandise they adore.
Key Responsibilities:
- Deliver an extraordinary shopping experience that encourages customer loyalty. Your expertise in product knowledge and customer service will impress our clientele.
- Step up to provide leadership support and manage store operations in the absence of your Store Manager.
- Understand and contribute to the store's sales objectives, helping to enhance key performance indicators such as Units Per Transaction (UPT) and Average Dollar Transaction (ADT).
- Maintain visual standards across your designated sales floor zone and assist in store opening and closing procedures.
- Process sales transactions efficiently at the register, utilizing your product knowledge to drive additional sales. Ensure accurate register closure and report any discrepancies to your Store Manager.
- Communicate trends in fashion and music to management and collaborate with HQ partners to enhance our offerings.
- Assist in maintaining an organized stockroom and a tidy store environment.
- Support the training and onboarding of new Sales Associates to help them integrate smoothly into the team.
- Perform additional tasks as assigned by your Store Leader.
Qualifications:
- Prior experience in a retail setting is preferred. If you have a passion for music and pop culture, this is the perfect opportunity for you.
- Exceptional customer service and sales skills are essential.
- A High School Diploma or GED equivalent is required.
- Strong collaboration and communication abilities, along with effective leadership skills.
- Ability to stand and walk for extended periods, reach for merchandise using ladders or step stools, and lift boxes weighing up to 50 pounds.
Flexible scheduling is a must
We look forward to welcoming you to our team
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