Maintenance Operations Manager

1 month ago

Hampton, Virginia, United States ASM Global Full time
Job Summary

The Maintenance Manager will oversee the planning, management, and execution of all activities related to maintaining the facility and its operating systems. This includes completing day-to-day repairs and general maintenance of the facility, including preventative maintenance to all systems and equipment. The successful candidate will work closely with the Director of Operations to oversee vendors and maintain accurate record keeping of building equipment and its upkeep.

Main Responsibilities

  • Manage employees in various functions, including event setup, conversions, and tear down, facility inspections, maintenance, scheduling, and light constructions.
  • Maintain, inspect, repair, and operate equipment and systems during events and on a day-to-day basis.
  • Operate systems and equipment efficiently and effectively to minimize energy usage and maximize guest satisfaction.
  • Ensure outdoor areas of the facility, parking structures, and landscape of the venue are well maintained and cared for.
  • Ensure engineering staff, dedicated and shared, are trained, educated, and prepared to complete all maintenance and engineering-related tasks to the systems and equipment within the facility.
  • Complete various improvement projects under the direction of the Director of Operations.
  • Coordinate with departments on all event-related requests to ensure proper staffing levels and proper temperatures before, during, and after events.
  • Direct and motivate subordinates in a respectful manner to keep morale at a high level.
  • Must be able to work well with others.
  • Communicate and manage staff to execute relevant event information to ensure all tasks are completed per Event Request details to ensure facility readiness and smooth operation.
  • Manage full and part-time staff, including interviewing, hiring, and training; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.
  • Develop operating procedures that conform to corporate standards, customized to the specific needs of the facility and consistent with the goals and objectives of the client, facility, and corporation.
  • Implement and train all employees on the operating procedures, emergency plans, and safety/risk management policies that conform to corporate standards. Prepare written disciplinary actions, memos.
  • Develop, recommend, and plan preventive maintenance programs for facility equipment/repairs and systems through ASM's ALTUM and manage work order process.
  • Maintain current Globally Harmonized System (GHS), former Safety Data Sheet (SDS), on all products and ensure proper labeling and warning are posted.
  • Ensure adherence to safety codes, ensuring adherence to OSHA and other safety-related codes.
  • Interact with other divisions regarding facility conditions.
  • Continually inspect facilities before, during, and after assigned events or clean-ups.
  • Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
  • Assist in the preparation, negotiation, and review of service agreements with vendors, including landscaping services.
  • Conduct regular staff/department meetings in alignment with GBAC certifications.
  • Perform other duties as assigned.
Requirements

  • A minimum education level of: AA/AS Degree (2-year) (BA/BS Degree Preferred)
  • A minimum 2-3 years' knowledge and experience in Electrical, Plumbing, HVAC, and refrigeration. Familiarity and operational knowledge of building automation systems. Proficiency with Microsoft Office Suite (Word, Excel, Outlook), and ability to learn required business systems.
  • Ability to communicate effectively and efficiently with coworkers, management, staff, and outside contractors. Ability to work long hours, including nights/weekends.
  • Knowledge of technical tools, materials, and specialized equipment in multi-purpose venues. Knowledge of OSHA, NFPA, and other applicable safety codes.
  • Excellent written, verbal, and organizational skills. Ability to read blueprints, drawings, charts, etc. to maintain building operating systems.
  • Possess leadership skills and experience in supervising/training personnel, scheduling, time management, and purchasing procedures through verbal or written communications.
  • Must be able to speak, read, and write English fluently.
  • Ability to be a team player and to work well with others.
  • Must possess excellent organizational, communication, and planning skills.
  • Basic Microsoft Office skills (Word, Excel, Outlook) and ability to learn required business systems.
  • Experience in proper cleaning solutions and overall repair/maintenance.
  • Ability to work evenings, nights, days, holidays, and weekends as required.
Equal Opportunity Employer

ASM Global is an Equal Opportunity/Affirmative Action employer and encourages women, minorities, individuals with disabilities, and protected veterans to apply.

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