Customer Service Leader
3 days ago
We are seeking a skilled Customer Service Leader to join our team at 4900 Panera Bread Kenwood. As an Assistant Manager, you will play a vital role in ensuring exceptional customer experiences and driving business success.
Key Responsibilities:
- Build a culture of excellence by leading a high-performing team and promoting a positive work environment.
- Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
- Maintain high standards of quality, service, and cleanliness in the bakery-cafe.
- Analyze sales data and implement effective promotions to drive growth and profitability.
- Collaborate with General Managers to achieve business objectives and develop talent within the organization.
Requirements:
- 1-2 years of supervisory experience in the restaurant or retail industry.
- Demonstrated ability to lead and motivate teams to achieve outstanding results.
- Excellent communication, problem-solving, and time management skills.
- Able to work flexible hours, including nights and weekends, and maintain a clean and safe working environment.
- Strong knowledge of health and food safety regulations and practices.
Benefits:
- Competitive salary: $45,000 - $55,000 per year (dependent on experience).
- Opportunities for career growth and professional development.
- A comprehensive benefits package, including medical, dental, vision, and life insurance.
- 401(k) retirement plan with company matching.
- Paid vacation and sick leave.
- Free meal during shifts.
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