Customer Service Associate

3 days ago


Cincinnati, Ohio, United States TruPartner Credit Union Full time

**Job Summary**

We are seeking a highly skilled Customer Service Associate to join our team at TruPartner Credit Union. As a Call Center Representative, you will be the first point of contact for our members, providing exceptional service and support.

This is a full-time opportunity with a competitive estimated salary of $40,000 - $60,000 per year, depending on experience. Benefits include health, dental, and vision coverage, as well as life and disability insurance.

Key Responsibilities:

  • Answer incoming calls and proactively discuss policies, programs, orders, payments, products, and services with members
  • Listen and empathize with members to resolve complaints in a calm and composed manner
  • Collaborate with other departments as needed to ensure excellent customer service

Requirements:

  • Previous customer service or related experience
  • Basic understanding of computers and technology
  • Strong communicator with excellent verbal and written skills

**About Us**

TruPartner Credit Union is a leader in the financial industry, offering numerous products and services to help our 17,000+ member-owners save money and achieve their goals.



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