Customer Service Liaison

3 days ago


Cincinnati, Ohio, United States CareStar, Inc. Full time

We are seeking a skilled Client Support Associate to provide exceptional customer service to both internal and external clients. As a Client Support Associate, you will utilize in-depth knowledge of company functions and community resources to effectively address client inquiries.

About CareStar

CareStar, Inc. is an established leader in the home and community-based healthcare industry, serving Ohio and Indiana with compassion and dedication. Our team is committed to delivering top-notch care and support to our clients and their families.

Compensation and Benefits

Our competitive salary, based on experience, education, and skills, ranges from $40,000 to $60,000 per year. Additionally, we offer paid vacations and holidays, insured medical plans for employees and their families, and a 401(k) plan to help you secure your financial future.

Job Responsibilities

The successful candidate will have:

  • A high school graduate or GED equivalent
  • At least one year of experience in telephone customer service (multi-line, high call volume)
  • The ability to provide excellent customer service independently and as part of a team
  • Excellent organizational skills with the ability to prioritize projects and attend to details
  • Proficient computer skills and familiarity with Microsoft Office programs

We believe that people work best when they are working for themselves, which is why we offer a unique shared ownership benefit through our Employee Stock Ownership Plan (ESOP).



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