Housekeeping Team Leader

2 weeks ago


Atlanta, Georgia, United States DIMENSION HOSPITALITY Full time
Job Overview

Reports To: Executive Housekeeper

Supervises: Room/Suite Attendants

Shift Times: Flexible schedule, including mandatory weekends

Objective: To oversee Room Attendants and conduct inspections of hotel guest accommodations, restrooms, hallways, and public areas.

Key Responsibilities:

  1. Delegate tasks to Room Attendants and provide training on housekeeping protocols; may also engage in cleaning activities.
  2. Maintain records of room occupancy.
  3. Address guest concerns related to housekeeping services or equipment.
  4. Prepare requisitions for room supplies and furniture maintenance or replacements.
  5. Inspect carpets, curtains, and furnishings for stains, damage, or wear.
  6. Monitor and inventory linens and supplies. Assist in budget management through oversight of employees' use of linens, supplies, and equipment.
  7. Document inspection outcomes and inform cleaning staff of any deficiencies.
  8. Collaborate with other hotel departments regarding issues requiring their intervention.
  9. Ensure adherence to key control procedures.
  10. Proactively greet guests in a courteous and welcoming manner.

Note: This job description aims to accurately represent the responsibilities of the position; however, management retains the right to modify duties as business needs arise.

Benefits Offered by Dimension Hospitality:

  • Health Insurance: (For Full-Time associates) Benefits commence on the first day of the month following enrollment, not exceeding 60 days of employment.
  • Retirement Savings Plan (401k)
  • Paid Vacation: Eligibility begins after 90 days of service (accrual starts on the first day).
  • Flexible Sick Days: We provide flexible sick leave that can also be used as personal time. Eligibility begins after 90 days of service (accrual starts on the first day).
  • Complimentary meals for associates, along with a 20% discount at Marriott Restaurants.
  • Discounted hotel stays at Marriott International and Dimension Hospitality managed hotels.
  • Tuition reimbursement opportunities.
  • Opportunities for career advancement.
  • And additional benefits.

Required Skills:

  1. Knowledge of material safety data sheet regulations when handling chemicals.
  2. Ability to lift, carry, or pull heavy objects.
  3. Comprehension of basic instructions.
  4. Capacity to learn straightforward procedures and techniques.
  5. Ability to perform repetitive tasks consistently.
  6. Skill in planning the work of others.

Qualifications:

Education:

  • High school diploma preferred.

Experience:

  • A minimum of 2-3 years of experience in housekeeping is required.
  • Licenses/Certifications: Not applicable.


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