Housekeeping Team Lead
4 days ago
Job Summary:
At Thompson Buckhead, we're seeking a highly skilled and experienced Housekeeping Supervisor to join our team. As a Housekeeping Supervisor, you will be responsible for overseeing the daily operations of the Housekeeping department, ensuring that our guests receive exceptional service and that our facilities are maintained to the highest standards.
Key Responsibilities:
- Inspect guest rooms to ensure they meet our high standards of cleanliness and quality
- Counsel and interview employees to resolve any issues or concerns
- Resolve guest complaints in a professional and courteous manner
- Perform general office duties, such as answering phones and responding to emails
- Manage and maintain accurate records and reports
- Collaborate with other departments to ensure seamless operations
Requirements:
- Minimum of 1 year of experience in a hotel or hospitality setting
- Excellent communication and interpersonal skills
- Basic computer skills and proficiency in hotel software systems
- Prior supervisory experience preferred
What We Offer:
As a Housekeeping Supervisor at Thompson Buckhead, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are ever the same. You will be part of a team that is passionate about delivering exceptional service and creating memorable experiences for our guests.
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