Patient Relations Coordinator

6 days ago


Anaheim, United States InsideHigherEd Full time

Job Summary

We are seeking a highly organized and detail-oriented Patient Relations Representative to join our team at Marshall B. Ketchum University. The successful candidate will be responsible for providing exceptional customer service to patients, families, and visitors, while ensuring accurate and efficient processing of patient information.

Key Responsibilities

  • Front Desk Operations
    • Manage patient flow and check-in/check-out processes
    • Verify patient information and update records as necessary
    • Process payments and handle cash, credit, and check transactions
  • Customer Service
    • Provide exceptional customer service to patients, families, and visitors
    • Respond to patient inquiries and concerns in a timely and professional manner
    • Escalate complex issues to supervisor or manager as needed
  • Administrative Support
    • Assist with data entry and record-keeping tasks
    • Prepare and distribute patient materials, such as appointment reminders and welcome packets
    • Perform other administrative tasks as assigned
  • Team Collaboration
    • Work collaboratively with healthcare teams to ensure seamless patient care
    • Communicate effectively with patients, families, and staff to resolve issues and improve patient experience

Requirements

  • Education
    • High school diploma or equivalent required
    • Associate's or bachelor's degree in a related field preferred
  • Experience
    • Minimum 6 months of customer service or front desk experience required
    • Previous experience in a healthcare setting preferred
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Basic computer skills and knowledge of software applications

What We Offer

  • Competitive Salary and Benefits
  • Opportunities for Professional Growth and Development
  • A Collaborative and Supportive Work Environment


  • Anaheim, United States Marshall B. Ketchum University Full time

    Job Details Job Location: Ketchum Health - Anaheim, CA Position Type: Full Time Salary Range: $19.50 - $19.50 Hourly Description The Patient Relations Representative is the central point of contact for the University Eye Center (Anaheim Hills). The Patient Relations Representative will greet patients and visitors, verify insurance eligibility, make...


  • Anaheim, United States Marshall B. Ketchum University Full time

    Job Details Job Location: Ketchum Health - Anaheim, CA Position Type: Full Time Salary Range: $19.50 - $19.50 Hourly Description The Patient Relations Representative is the central point of contact for the University Eye Center (Anaheim Hills). The Patient Relations Representative will greet patients and visitors, verify insurance eligibility, make...


  • Anaheim, United States InsideHigherEd Full time

    Job DetailsJob Location: Ketchum Health - Anaheim, CAPosition Type: Full TimeSalary Range: $19.50 - $19.50 HourlyDescription The Patient Relations Representative is the central point of contact for the University Eye Center (Anaheim Hills). The Patient Relations Representative will greet patients and visitors, verify insurance eligibility, make appointments,...


  • Anaheim, United States InsideHigherEd Full time

    Job DetailsJob Location: Ketchum Health - Anaheim, CAPosition Type: Full TimeSalary Range: $19.50 - $19.50 HourlyDescription The Patient Relations Representative is the central point of contact for the University Eye Center (Anaheim Hills). The Patient Relations Representative will greet patients and visitors, verify insurance eligibility, make appointments,...


  • Anaheim, United States InsideHigherEd Full time

    Job SummaryThe Patient Relations Representative is a critical member of our healthcare team, responsible for providing exceptional patient care and ensuring a positive experience for all visitors to our University Eye Center. As the central point of contact, you will be the first point of interaction for patients and visitors, setting the tone for their...


  • Anaheim, California, United States Oceania International Full time

    Company Overview: Oceania International is a dynamic and expanding organization seeking a motivated and detail-oriented Customer Relations Coordinator. The successful candidate will demonstrate strong administrative capabilities and a commitment to excellence in customer service. **Candidates with experience in retail sales are strongly encouraged to...


  • Anaheim, California, United States Wincomehospitality Full time

    Guest Relations CoordinatorCompany: Wincome HospitalityGeneral Overview:The Guest Relations Coordinator is responsible for delivering exceptional and personalized service to guests, ensuring their experience exceeds expectations. This role requires a commitment to luxury service standards and a passion for hospitality.Key Responsibilities:Warmly welcome...


  • Anaheim, California, United States Oceania Inc Full time

    Job OverviewSalary: $22/hr to $26/hrCompany Overview: Oceania Inc is a dynamic organization seeking a motivated and detail-oriented Customer Relations Coordinator. The ideal candidate will have strong administrative capabilities and a proven track record in customer service. **Retail sales experience is highly valued for this position**Key...


  • Anaheim, California, United States Oceania Inc Full time

    Job OverviewSalary: $22/hr to $26/hrCompany Overview: Oceania Inc is a dynamic organization seeking a motivated and detail-oriented Client Relationship Specialist to enhance our customer engagement efforts. The successful candidate will demonstrate strong administrative capabilities and a commitment to fostering positive customer interactions.Key...


  • Anaheim, United States InsideHigherEd Full time

    Patient Relations Representative OpportunityWe are seeking a committed individual to fulfill the role of a Patient Relations Representative within our healthcare organization. This position plays a crucial role in ensuring that patients receive outstanding service and support. As the initial point of contact, you will engage with patients and assist them...


  • Anaheim, California, United States Providence Full time

    Job SummaryWe are seeking a skilled Patient Placement Coordinator RN to join our team at Providence. As a key member of our healthcare operations team, you will play a critical role in evaluating and coordinating the patient intake process.Key ResponsibilitiesEvaluate and coordinate patient intake processes to ensure seamless transitions between healthcare...


  • Anaheim, California, United States AHMC Healthcare Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Registration Specialist to join our team at AHMC Healthcare. As a key member of our admissions team, you will be responsible for ensuring a smooth and efficient registration process for patients, while maintaining the highest level of customer service and accuracy.Key ResponsibilitiesRegistration...


  • Anaheim, California, United States Optum Full time

    About OptumOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. Our mission is to make the health system work better for everyone.Job SummaryWe are seeking a highly skilled Patient Care Coordinator Associate to join our team. As a Patient Care Coordinator Associate, you will play a critical...


  • Anaheim, California, United States Renewed Mental Health Group Full time

    Position OverviewSalary: $17 - $19 per hourWe are a dedicated psychiatric and mental health outpatient facility seeking a dynamic, friendly, and patient-focused individual for our Front Office Receptionist role. About Renewed Mental Health GroupAt Renewed Mental Health Group, we are committed to assisting individuals in discovering their purpose and...


  • Anaheim, United States UnitedHealth Group Full time

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...


  • Anaheim, United States InsideHigherEd Full time

    Patient Relations Representative OpportunityWe are seeking a committed and enthusiastic individual to fulfill the role of Patient Relations Representative within our organization. This position is crucial as you will serve as the initial point of interaction for patients, ensuring a welcoming and efficient experience.Primary Duties:Manage and coordinate...


  • Anaheim, United States InsideHigherEd Full time

    Patient Relations Representative at InsideHigherEdAre you committed to delivering outstanding service in a medical environment? We are in search of a reliable professional to enhance our patient interaction at InsideHigherEd. As a Patient Relations Representative, you will serve as the initial contact for individuals seeking assistance. Your role will...

  • Patient Care Liaison

    2 weeks ago


    Anaheim, United States InsideHigherEd Full time

    Patient Relations Representative OpportunityWe are seeking a committed individual to fill the role of Patient Relations Representative within our healthcare organization. This position is essential for ensuring a seamless experience for patients at our facility. As the initial point of contact, you will play a crucial role in managing patient interactions...


  • Anaheim, California, United States Renewed Mental Health Group Full time

    Position OverviewSalary: $17 - $19 per hourWe are a mental health outpatient facility in search of a dynamic, enthusiastic, and patient-focused individual for the role of Front Office Receptionist. About Renewed Mental Health GroupOur clinic is dedicated to empowering individuals on their journey towards mental wellness and personal growth through a...


  • Anaheim, United States KPC GLOBAL MEDICAL CENTERS INC. Full time

    Job DescriptionJob DescriptionSUMMARYThe Patient Experience Advocate works with patients and their families to address concerns or special needs that may arise during their course of treatment within the hospital setting. The role is responsible for assisting patients in navigating the complexities of the healthcare system and to facilitate the...