Patient Care Coordinator
2 weeks ago
Salary: $17 - $19 per hour
We are a mental health outpatient facility in search of a dynamic, enthusiastic, and patient-focused individual for the role of Front Office Receptionist.
About Renewed Mental Health Group
Our clinic is dedicated to empowering individuals on their journey towards mental wellness and personal growth through a collaborative treatment approach.
Role Summary - Front Office Receptionist
We are looking for a Front Desk Medical Receptionist to support our dedicated team of mental health professionals, including therapists and psychiatrists.
In this role, you will be responsible for various administrative tasks, including:
- Managing phone communications
- Handling email correspondence
- Insurance verification
- Collecting patient copayments
- Patient check-in and check-out
- Appointment scheduling
- Prior authorization processes
- Referral submissions and tracking
- Assisting clinical staff with administrative duties
This is a long-term opportunity. We seek a candidate who is committed to contributing to our team for the foreseeable future.
Ideal Candidate Profile:
- Fluency in Spanish is preferred
- Exceptional customer service skills
- Able to multitask effectively
- Self-driven and motivated
- Detail-oriented with a high level of reliability
- Strong interpersonal skills with patients and colleagues
- Excellent written and verbal communication abilities
- Previous experience in a mental health or medical office is advantageous but not mandatory
- Proficient in technology and familiar with software such as Word, Excel, PowerPoint, and Outlook
- Experience with electronic medical records systems, such as Practice Fusion, is a plus
Position Details:
This is a full-time role with office hours from Monday to Friday, 9:30 AM to 6:30 PM.
Benefits Include:
- 401(k) plan
- Flexible scheduling options
- Health insurance coverage
- Paid time off
Medical Specialty: Psychiatry
Work Schedule: 8-hour shifts, Monday to Friday
Education Requirement: High school diploma or equivalent
Experience Requirement: Minimum of 1 year in a Front Desk Receptionist or Front Office Admin role preferred, with experience in medical or mental health settings also preferred.
Language Requirement: Spanish language skills preferred.
Work Location: In-person
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