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Patient Care Liaison
2 months ago
We are seeking a committed individual to fill the role of Patient Relations Representative within our healthcare organization. This position is essential for ensuring a seamless experience for patients at our facility. As the initial point of contact, you will play a crucial role in managing patient interactions and administrative functions.
Primary Responsibilities:- Appointment Scheduling: Manage and coordinate patient appointments efficiently.
- Insurance Verification: Confirm insurance eligibility and authorizations.
- Patient Greeting: Welcome and check in patients upon arrival.
- Payment Processing: Collect payments and maintain accurate patient records.
- Issue Resolution: Address and resolve patient inquiries and concerns.
- Experience in customer service, preferably in a healthcare environment.
- Proficient in computer usage and mathematical calculations.
- Availability to work flexible hours, including evenings and weekends.
This role is ideal for individuals who are eager to contribute positively to patient care and enhance the overall experience within our healthcare setting.
