Current jobs related to Senior Technical Support Engineer - Orlando, Florida - ServiceNow

  • Senior Technical Support Specialist

    1 month ago

    Orlando, Florida, United States ServiceNow Full time

    Job Title: Senior Technical Support EngineerJob SummaryServiceNow is seeking a highly skilled Senior Technical Support Engineer to join our global team. As a key member of our support organization, you will be responsible for providing exceptional technical support to our customers, ensuring timely and effective case resolution.Key ResponsibilitiesResolve...

  • Senior Technical Support Specialist

    4 weeks ago

    Orlando, Florida, United States ServiceNow Full time

    Transforming the way we work is at the heart of ServiceNow's mission. As a Senior Staff Technical Support Engineer, you'll play a critical role in guiding our customers through complex technical issues, ensuring timely and effective case resolutions.As a technical resource, you'll be entrusted with building trust, showing empathy, and delivering exceptional...

  • Senior Coastal Engineer

    4 weeks ago

    Orlando, Florida, United States GHD Group Full time

    Job Title: Senior Coastal EngineerWe are seeking a highly skilled Senior Coastal Engineer to join our team at GHD Group. As a technical leader, you will be responsible for the engineering design, permitting, and construction oversight of coastal projects throughout the United States.Key Responsibilities:Assist with coastal permitting and environmental...

  • Senior Technical Support Engineer

    4 weeks ago

    Orlando, Florida, United States ServiceNow Full time

    At ServiceNow, we're on a mission to make the world work for everyone. As a Technical Support Engineer, you'll play a critical role in helping our customers succeed by providing top-notch technical support and guidance. You'll be part of a global team that's passionate about delivering exceptional customer experiences and driving innovation in the...

  • Senior Technical Support Engineer, Performance Optimization

    4 weeks ago

    Orlando, Florida, United States ServiceNow Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team as a Performance Support Engineer. In this role, you will be responsible for managing and resolving complex technical issues related to performance and instance availability for our ServiceNow platform.As a Performance Support Engineer, you will be the last point of...

  • Senior Technical Solutions Architect

    4 weeks ago

    Orlando, Florida, United States AVT Simulation Full time

    Job SummaryThe Senior Technical Solutions Architect is responsible for designing or overseeing the design of technical solutions by prescribing COTS or custom components, both hardware and software. This includes providing technical oversight, leadership, and guidance to other Systems Engineers, Hardware Engineers, and Software Engineers throughout the...

  • Senior Technical Support Specialist

    4 weeks ago

    Orlando, Florida, United States ServiceNow Full time

    Job SummaryWe are seeking a highly skilled Technical Support Engineer to join our global team. As a Technical Support Engineer, you will be responsible for providing technical assistance to our customers, troubleshooting complex issues, and ensuring timely and effective case resolution.This is a unique opportunity to work with a global organization,...

  • Senior Technical Support Specialist

    4 weeks ago

    Orlando, Florida, United States ServiceNow Full time

    Job Summary:We are seeking a highly skilled Technical Support Engineer to join our global team at ServiceNow. As a Technical Support Engineer, you will be responsible for providing exceptional technical support to our customers, ensuring timely and effective case resolution.Key Responsibilities:Resolve technical cases created by customers, utilizing your...

  • Senior Technical Solutions Architect

    4 weeks ago

    Orlando, Florida, United States AVT Simulation Full time

    Job SummaryThe Senior Technical Solutions Architect designs or oversees the design of technical solutions by prescribing COTS or custom components, both hardware and software. This includes providing technical oversight, leadership, and guidance to other Systems Engineers, Hardware Engineers, and Software Engineers throughout the design and development life...

  • Senior Technical Manager

    4 weeks ago

    Orlando, Florida, United States Larson Design Group Full time

    Job SummaryLarson Design Group is seeking a highly skilled Senior Technical Manager to lead our technical teams and drive project success.Key ResponsibilitiesCoordinate and direct technical teams to identify and accomplish goals by directing the integration of technical activities of a specific professional service.Manage technical aspects of projects,...

  • Senior Technical Support Specialist

    4 weeks ago

    Orlando, Florida, United States ServiceNow Full time

    At ServiceNow, we're transforming how organizations work. As a Technical Support Engineer, you'll play a critical role in ensuring our customers receive exceptional support.Key Responsibilities: Resolve technical cases created by customers, providing timely and effective solutions. Utilize diagnostic tools to identify and troubleshoot complex issues....

  • Senior Technical Support Specialist

    1 month ago

    Orlando, Florida, United States Oracle Full time

    As a member of the Support organization, your focus is to deliver exceptional post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving complex customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

  • Technical Support Specialist

    3 weeks ago

    Orlando, Florida, United States Tews Company Full time

    Job DescriptionAs a Technical Support Specialist at Tews Company, you will be responsible for providing top-notch support to our clients. Your primary goal will be to resolve technical issues in a timely and efficient manner, ensuring that our clients receive the best possible service.Key Responsibilities:Respond to user requests for service and troubleshoot...

  • Senior Mechanical Engineer

    4 weeks ago

    Orlando, Florida, United States Oceaneering Full time

    At Oceaneering, we are seeking a highly skilled Senior Mechanical Engineer to join our team. The successful candidate will apply a working knowledge of engineering fundamentals to the division's engineering and design activities under the direction of a Project Manager.The Senior Mechanical Engineer will interact with all OES departments as necessary to...

  • Senior Technical Systems Specialist

    4 weeks ago

    Orlando, Florida, United States Indotronix International Corporation Full time

    Job Summary:As a Senior Technical Systems Specialist at Indotronix International Corporation, you will be responsible for performing technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyses for total systems. This role requires a strong understanding of technical, schedule, and cost...

  • Senior Technical Solutions Architect

    4 weeks ago

    Orlando, Florida, United States AVT Simulation Full time

    Job SummaryThe Senior Technical Solutions Architect will design or oversee the design of technical solutions by prescribing COTS or custom components, both hardware and software. This includes providing technical oversight, leadership, and guidance to other Systems Engineers, Hardware Engineers, and Software Engineers throughout the design and development...

  • Senior Systems Engineer

    4 weeks ago

    Orlando, Florida, United States ECS Limited Full time

    ECS Limited is seeking a highly skilled Senior Systems Engineer to join our team in Orlando, FL. As a key member of our team, you will be responsible for providing technical expertise throughout the acquisition life-cycle, supporting the tracking of operational requirements to system specifications and test plans/analysis.Key responsibilities...

  • Senior Software Systems Engineer

    4 weeks ago

    Orlando, Florida, United States Raytheon Full time

    Job Title: Senior Software Systems EngineerJob Summary:We are seeking a highly skilled Senior Software Systems Engineer to join our team at Raytheon. As a key member of our engineering team, you will be responsible for providing technical direction and design to software agile development teams. Your expertise in software development lifecycle using Agile...

  • Senior Mechanical Engineer

    4 weeks ago

    Orlando, Florida, United States Oceaneering Full time

    Job SummaryThe Senior Mechanical Engineer is a key member of our engineering team, responsible for applying engineering fundamentals to drive innovation and excellence in our products and services.Key ResponsibilitiesDevelop and implement engineering solutions to complex problems, leveraging expertise in mechanical engineering principles and practices.Lead...

  • Senior Electrical Engineer

    4 weeks ago

    Orlando, Florida, United States CDM Smith Full time

    Job Description:We are seeking a senior electrical engineer to lead MEP/energy-driven projects and provide technical leadership on project design teams. The ideal candidate will have extensive experience in leading multi-discipline, electrical-driven projects and a strong understanding of Unified Facilities Criteria (UFC).Key Responsibilities:Develop and...

Senior Technical Support Engineer

1 month ago

Orlando, Florida, United States ServiceNow Full time
Job Title: Senior Staff Technical Support Engineer

At ServiceNow, we're committed to delivering exceptional customer experiences. As a Senior Staff Technical Support Engineer, you'll play a critical role in ensuring our customers receive timely and effective support.

Key Responsibilities:
  • Resolve complex technical issues for customers using ServiceNow software and platform.
  • Collaborate with cross-functional teams to develop and implement process improvements.
  • Mentor junior team members to enhance their technical skills and knowledge.
  • Contribute to the development of technical documentation and knowledge base articles.
  • Participate in the creation and maintenance of technical training programs.
Requirements:
  • 10+ years of customer-facing technical support experience.
  • Advanced object-oriented programming skills, with a strong preference for Java.
  • Deep understanding of JavaScript, infrastructure services, operating systems, hardware, and networking.
  • Ability to handle escalated customer situations and communicate technical problems and solutions to senior leadership.
  • Personal commitment to quality and customer service.
What We Offer:
  • A dynamic and inclusive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation and benefits package.
  • A chance to work with a global market leader in the technology industry.

We're an equal opportunity employer and welcome candidates from diverse backgrounds. If you're passionate about delivering exceptional customer experiences and have the skills and expertise to succeed in this role, we encourage you to apply.