Assistant Branch Manager
4 weeks ago
Are you ready to take your career to the next level? Regional Finance Corp strives to positively impact the financial lives of our customers.
For over 35 years, our team members have been passionate about supporting customers through their financial challenges in life. They take pleasure in finding solutions and lending a helping hand, both to our customers and our communities.
As we continue to grow and become a national brand in consumer financing, we hope you'll consider us for future career opportunities.
If you are looking to make a meaningful impact in people's lives by bringing a personal touch to finances, this role may be the perfect fit for you.
Job Overview
The core of an Assistant Branch Manager is being customer-oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for.
Why Work at Regional Finance Corp?
- Regional Finance Corp offers competitive pay and does its best to show that it values its team members.
- You are eligible for a monthly bonus for your hard work.
- You will have promotion opportunities to become a future Branch Manager.
- All full-time team members have access to our medical, dental, vision, and 401(k) benefits.
Duties and Responsibilities
- Provide exceptional service to all customers.
- Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
- Maintain office cash with accuracy and proper security.
- Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
- Minimize delinquent debt through calling customers and collecting on past-due accounts.
- Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
- Transport money and deposits to and from the bank.
- Other duties as assigned by leadership.
Minimum Qualifications
- High School Diploma or Equivalent.
- Prior customer service experience in either a sales/retail environment or cash management environment.
- Must pass drug screen, criminal, and credit background checks.
- Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
- Demonstrated passion for customer service.
- Excellent written and verbal communication skills.
- Customer service-minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
- Thrives in a pay-for-performance atmosphere.
- Proven ability to multi-task.
Working Conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as-needed basis and is at the discretion of upper management. Regional Finance Corp is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law.-
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