Store Operations Manager

4 weeks ago

Oxford, Alabama, United States TMX Finance Family of Companies Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to lead our retail branch operations. As a key member of our team, you will be responsible for overseeing the success of our store and team by setting high performance and customer service standards.

You will provide ongoing coaching and training to your team to achieve Company objectives, increase revenue, and develop their skills while demonstrating your leadership.

Reporting to the District Director of Operations, you will oversee marketing efforts for your location, champion store security and loss prevention, and review all transactions to create an environment that fosters growth and innovation.

Key Responsibilities:

  • Coach, lead, and develop all store employees to obtain new business and increase store growth.
  • Lead the charge and set the example for all store employees to identify local marketing strategies and use business-to-business partnership opportunities.
  • Enforce adherence to quality standards, procedures, and local and state laws and regulations.
  • Audit loan/pawn agreements and transactions to ensure staff accordance with procedures and practices.
  • Supervise and maintain office security, including cash management and loss prevention.
  • Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.
  • Ensure store is staffed for optimal performance and monitor and maintain internal and external store appearance.

Requirements:

  • Minimum two years of experience and proven success in a supervisory or leadership role in retail, financial, service, or related industries.
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems.
  • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
  • Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

Benefits:

  • Comprehensive General Manager training program.
  • Performance-based bonus plan and pathways to career advancement.
  • Multiple coverage choices for medical insurance, including free telemedicine and medical spending account (HSA/FSA) options.
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
  • Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance.

About Us:

The TMX Finance Family of Companies is one of the largest consumer specialty finance organizations in the U.S. We provide our Customers, Team Members, and Communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states.

We are committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law.

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