Current jobs related to Customer Service Representative I - Lawrence, Kansas - MAXIMUS

  • Customer Service Representative II

    4 weeks ago

    Lawrence, Kansas, United States MAXIMUS Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative II to join our team at Maximus. As a Customer Service Representative II, you will be responsible for delivering general OPM healthcare enrollment information to callers, providing knowledgeable responses to telephone, email, and chat inquiries, and assisting customers...

  • Customer Service Representative II

    2 weeks ago

    Lawrence, Kansas, United States MAXIMUS Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Maximus in Lawrence, KS. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers, providing accurate and timely information, and resolving customer inquiries in a professional and courteous...

  • Customer Service Representative

    4 weeks ago

    Lawrence, Kansas, United States LoanMax Title Loans Full time

    {"h1": "Job Opportunity at LoanMax Title Loans", "p": "We are seeking a motivated and dependable Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing superior customer service, loan processing, cash handling, and collection calls. If you are looking for a stable, full-time position with...

  • Customer Service Representative

    4 weeks ago

    Lawrence, Kansas, United States Maximus Full time

    Customer Service Representative - HealthcareMaximus is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will play a critical role in providing exceptional customer service to our clients. You will be responsible for answering customer inquiries, resolving issues, and providing information on our healthcare...

  • Customer Service Representative

    4 weeks ago

    Lawrence, Kansas, United States MAXIMUS Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Maximus. As a Customer Service Representative, you will play a critical role in providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide customer service for basic and routine...

  • Customer Service Representative

    1 month ago

    Lawrence, Kansas, United States Jason's Deli Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Jason's Deli. As a key member of our team, you will be responsible for providing exceptional customer service, taking orders, handling payments, and maintaining a clean and welcoming environment.Key ResponsibilitiesProvide...

  • Customer Service Representative

    2 weeks ago

    Lawrence, Kansas, United States Jason's Deli Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Jason's Deli. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, taking orders, and handling customer payments.Key Responsibilities:Provide excellent customer...

  • Customer Service Representative

    2 weeks ago

    Lawrence, Kansas, United States MAXIMUS Full time

    Job OverviewMaximus is seeking a skilled Customer Service Representative to provide exceptional support to vulnerable communities in America. As a key member of our team, you will be responsible for delivering high-quality customer care through various channels, including phone, email, and web chat.Key Responsibilities:Provide timely and professional...

  • Customer Service Representative

    1 week ago

    Lawrence, Kansas, United States Kroger Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Dillons. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a safe and clean store environment, and promoting a positive attitude among customers and associates.Key...

  • Customer Service Representative

    2 weeks ago

    Lawrence, Kansas, United States Enterprise Call Center Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Enterprise Call Center. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer complaints, and meeting sales targets.ResponsibilitiesCustomer Service:...

  • Customer Service Representative

    3 weeks ago

    Lawrence, Kansas, United States Enterprise Call Center Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Enterprise Call Center. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer complaints, and meeting sales targets.ResponsibilitiesCustomer Service:...

  • Customer Service Representative

    3 weeks ago

    Lawrence, Kansas, United States Jason's Deli Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Jason's Deli. As a key member of our team, you will be responsible for providing exceptional customer service, taking orders, and handling payments in a fast-paced environment.Key ResponsibilitiesTake customer orders and...

  • Customer Service Representative

    4 weeks ago

    Lawrence, Kansas, United States MAXIMUS Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Maximus. As a Customer Service Representative, you will play a critical role in delivering exceptional customer service to our clients, providing them with accurate and timely information about their healthcare plans.As a representative of...

  • Customer Service Representative

    2 weeks ago

    Lawrence, Kansas, United States KMO Burger, LLC Full time

    Job OverviewAs a Customer Service Representative at KMO Burger, LLC, you will be the face of our brand, providing exceptional service to our customers. You will work in a fast-paced environment, rich with opportunities to stand out for your quality work.We are committed to providing equal employment opportunities to all employees and applicants without...

  • Customer Service Representative

    2 weeks ago

    Lawrence, Kansas, United States Pinnacle Propane Full time

    Job SummaryPinnacle Propane is seeking a highly skilled Customer Care Representative to join our team. As a key member of our front office, you will be responsible for handling day-to-day customer inquiries and providing exceptional service to our customers.Key Responsibilities:Answering customer calls and resolving inquiries in a timely and professional...

  • Customer Service Representative

    2 weeks ago

    Lawrence, Kansas, United States HeiTech Services, Inc. Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at HeiTech Services, Inc. As a key member of our team, you will play a critical role in supporting the mission of a government program located in your state.Key ResponsibilitiesComplete biometrics registration for applicants seeking legal...

  • Customer Service Representative

    4 weeks ago

    Lawrence, Kansas, United States MAXIMUS Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Maximus. As a key member of our customer service center, you will play a vital role in providing exceptional support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and professional responses to customer inquiries via...

  • Customer Service Representative

    4 weeks ago

    Lawrence, Kansas, United States Maximus Full time

    Job Title: Customer Service Representative - HealthcareAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Healthcare. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving...

  • Customer Service Representative

    2 weeks ago

    Lawrence, Kansas, United States MAXIMUS Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Maximus. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and answering questions in a professional and courteous manner.Key ResponsibilitiesProvide customer service via...

  • Bilingual Customer Service Representative

    4 weeks ago

    Lawrence, Kansas, United States All In Energy Full time

    Unlock a Career in Clean EnergyAll In Energy is a nonprofit organization dedicated to accelerating an inclusive clean energy economy. We're seeking a detail-oriented and caring Bilingual Customer Service Representative to help Spanish-, Portuguese-, and Khmer-speaking families in the Merrimack Valley navigate Massachusetts' energy efficiency programs.About...

Customer Service Representative I

2 months ago

Lawrence, Kansas, United States MAXIMUS Full time
Position Overview:

The OPM Customer Service Representative I (CSR) plays a crucial role in providing essential healthcare enrollment information to callers. This entry-level position is designed for individuals who are eager to assist others and deliver high-quality customer service.

Key Responsibilities:
  • Deliver customer support for routine inquiries through various communication channels, including telephone, email, and web chat.
  • Utilize office technology effectively to track and manage customer interactions.
  • Assist callers in understanding their healthcare enrollment options and provide necessary information to facilitate their decisions.
  • Maintain up-to-date knowledge of OPM regulations and policies to ensure accurate information is provided.
  • Collaborate with senior representatives when faced with complex inquiries.
  • Document interactions and feedback to improve service delivery and customer satisfaction.
  • Adhere to established protocols and standard operating procedures.
  • Participate in training sessions to enhance service skills and knowledge.

Work Environment:

This is a fully remote position, requiring a dedicated workspace and reliable internet connection. Equipment will be provided, and candidates must meet specific technical requirements to ensure effective performance.

Qualifications:
  • High School diploma or equivalent.
  • At least six months of customer service experience.
  • Fluency in English and Spanish, both written and verbal.
  • Ability to type a minimum of 20 words per minute.
  • Strong interpersonal skills and the ability to manage multiple tasks efficiently.

Additional Information:

Successful candidates will undergo a background check and must be able to obtain the necessary security clearance. Maximus is committed to creating a diverse and inclusive workforce, providing equal employment opportunities to all qualified applicants.