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Account Representative

2 months ago

Chattanooga, Tennessee, United States Total Quality Logistics Full time

About the Role:


As a key member of our Sales Team at Total Quality Logistics, you will play a vital role in driving revenue growth by supporting and collaborating with our established Sales Team. To kick-start your career, you will participate in an accelerated training program, where you will gain in-depth knowledge of the industry and our company culture.


Once you have completed your training, you will become a dedicated Account Representative, responsible for identifying and growing new and existing business opportunities by presenting our customers with our innovative transportation services.


What's in it for You:


$40,000 base salary with uncapped commission opportunities


A comprehensive benefits package, including 401k and company match


Paid training and structured mentoring program


Personalized career path with 90% of department leadership promoted from within


We are a winning team - Voted a Top Workplaces USA and Forbes Americas Best Employers



Key Responsibilities:


Communicate effectively with the sales team and customers to build and maintain ongoing relationships


Manage daily shipment activities, resolving issues to ensure timely pickup and delivery


Work closely with the sales team to provide and negotiate competitive pricing and rates


Input, update, and manage shipment information in our state-of-the-art systems


Collaborate with the support team to guarantee each shipment is serviced properly


Assist with billing and accounting responsibilities as needed


Become a subject-matter expert for our new transportation services



Requirements:


College degree preferred, but we have successful account representatives without one


The determination to work harder than anyone you know


Excellent communication skills


Strong problem-solving skills, with the ability to address conflicts effectively


Ability to work with the latest technologies


An obsession for delivering exceptional customer service