Mercedes-Benz Service Advisor

4 weeks ago


Hampton, Virginia, United States Mercedes Benz of Hampton Full time

About the Role

Mills Auto Group is seeking a skilled Service Advisor to join our team at Mercedes-Benz of Hampton. As a Service Advisor, you will play a critical role in delivering exceptional customer experiences and ensuring the highest level of satisfaction.

Key Responsibilities:

  • Greet customers promptly and obtain necessary information
  • Clearly report vehicle symptoms and recommend necessary maintenance
  • Prepare accurate estimates and establish follow-up times
  • Monitor progress and update customers frequently
  • Verify invoices and explain completed work to customers

Requirements:

  • Proven record of achieving exceptional customer satisfaction
  • Past experience as a Service Advisor or related role
  • Above-average energy level and a desire for a long-term career
  • Personal and professional integrity

About Us

Mills Auto Group is a family-owned and operated business with a strong commitment to employee growth and development. We offer a competitive benefits package, including health, dental, and medical insurance, as well as 401K and paid time off. We also participate in Degrees at Work and fund employee college education. Join our team and be part of a dynamic and supportive work environment.



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