Client Experience Specialist

3 days ago


Midland Park, New Jersey, United States Horizon Termite & Pest Control Corp Full time
Job Summary

Horizon Termite & Pest Control Corp is seeking a highly motivated Client Care Specialist to join our team. As the primary point of contact for our clients, you will play a vital role in ensuring exceptional customer experiences from start to finish.

About the Role

This full-time opportunity offers a competitive salary, estimated at around $45,000 per annum, depending on location and experience. In Midland Park, NJ, we provide pest control solutions while prioritizing quality service and client satisfaction.

Key Responsibilities:
  • Schedule appointments for pest control services treatment and follow-up services with geographical efficiency.
  • Maintain accurate records of client interaction and appointments in our database.
  • Address client concerns and complaints with empathy and professionalism, striving for resolutions and client satisfaction.
  • Collaborate with field technicians to ensure smooth communication and service delivery.
  • Assist in administrative tasks as needed, including data entry and report generation.
Requirements:
  • Previous experience in customer service or client care.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and manage time effectively.
  • Proficient in Microsoft Office Suite and experience with CRM software a plus.
Benefits:
  • Weekly Pay
  • Medical/Dental and Vision Benefits
  • Paid Time Off
  • Paid Holidays
  • 401k with company matching
Why Join Us?

We prioritize quality and service above all else. If you are looking to represent a company where these values shine through, we encourage you to explore this opportunity further.



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