Client Experience Coordinator

3 weeks ago


Floral Park, New York, United States Joe Bonura - State Farm Agent Full time
Key Responsibilities

Your primary responsibilities as a Customer Service Representative will include establishing customer relationships and following up with customers as needed, providing prompt and accurate service, promoting successful and long-lasting customer relations, and expanding our agency through meaningful client connections. You will be responsible for responding to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Additionally, you will work to identify and anticipate customer needs, effectively relate to customers, and provide exceptional customer service at all times.

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